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FDA QMSR for small device makers

Published 13 min read

Chromolithograph of a new quality manual binder lying on an older editionFig. 01
The new quality manual on top of the old one: most of what was in the binder underneath is still in it.

The QMSR is FDA's amended 21 CFR Part 820. Since February 2, 2026 a device maker's quality system answers to ISO 13485:2016, incorporated by reference, plus a short list of FDA additions on records, labeling and links to other FDA rules. For a small maker the work is mostly re-citing and a few new record fields. Two things catch people out: audit and management review reports are now open to investigators, and Part 11 still applies to every Part 820 record you keep in software.

The short answer

Federal Register and eCFR, as read 2026-10-22

The QMSR on one sheet

Name
Quality Management System Regulation (QMSR), 21 CFR Part 820
Final rule
“Medical Devices; Quality System Regulation Amendments”, 89 FR 7496
Published
2024-02-02
In force
2026-02-02
Brings in
ISO 13485:2016 by reference, plus Clause 3 of ISO 9000:2015 for definitions (§ 820.7)
Corrected
89 FR 82945 (2024-10-15) put back the “batch or lot” definition, an editorial fix
Live sections
§ 820.1, 820.3, 820.7, 820.10, 820.35, 820.45
Inspections
Compliance Program 7382.850 since 2026-02-02; QSIT withdrawn
Certificate
FDA does not require an ISO 13485 certificate, does not issue one, and does not accept one in place of an inspection

Read the sheet from the top and the shape of the change is clear. The old regulation's sections are gone, six short sections now make up the part, the standard carries the requirements, and the date that mattered was February 2, 2026, not the day the rule was published. FDA's own summary is that ISO 13485 is, “when taken in totality, substantially similar” to what it replaced.

Common misreading

“The QMSR took effect in 2024.” The rule was published on February 2, 2024 and gave firms two years. It took effect on February 2, 2026; until then the old Quality System regulation applied.

What Part 820 holds now

The old Quality System regulation ran from § 820.1 to § 820.250. The QMSR keeps six live sections in two subparts and reserves the rest. Almost every requirement now lives in ISO 13485; the six sections tell you how to read the standard in FDA's world and what FDA wants on top of it.

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The six sections of 21 CFR Part 820 in force
SectionWhat it saysWhat a small maker does with it
§ 820.1Scope: design, manufacture, packaging, labeling, storage, installation and servicing of finished devices. Paragraph (b): the QMSR “supplements regulations in other parts of this chapter”.List the operations you actually do. A firm that does only some of them complies with the requirements for those.
§ 820.3Definitions. ISO 13485 and ISO 9000 Clause 3 apply, but the FD&C Act's definitions (device, labeling) win, and FDA sets its own for manufacturer, rework and implantable device.Check your glossary SOP. “Batch or lot” was added back by the October 2024 correction.
§ 820.7Incorporation by reference: ISO 13485:2016 (third edition, March 1, 2016) and ISO 9000:2015 Clause 3.Whoever owns the QMS needs the standard itself. FDA points to read-only copies on the ANSI IBR Portal and ISO's Online Browsing Platform.
§ 820.10Document a QMS that complies with ISO 13485 and this part, and tie four clauses to other FDA rules: UDI (part 830), traceability (part 821), complaint reporting (part 803), advisory notices (part 806).Paragraph (c) puts class II, class III and some class I devices under design and development (Clause 7.3).
§ 820.35Control of records: on top of ISO 13485 Clause 4.2.5, set content for complaint records, servicing records and the UDI.The section most likely to change your forms. Field by field below.
§ 820.45Device labeling and packaging controls: examine labeling for accuracy before release, document the release and the inspection that prevents mixups.Kept from the old rule because, in FDA's words, “many device recalls are related to labeling and packaging”.

Read 2026-10-22 on the eCFR (version of 2026-10-20). Section text paraphrased; quotes are the rule's words.

Common misreading

“The QMSR means we must get ISO 13485 certified.” It does not. FDA wrote that it does not intend to require certification and will not rely on certificates. A certificate also does not exempt you from an FDA inspection.

Where the old sections went

Most procedures at a small device maker still cite the old numbers. This map follows FDA's own pointers in the rule's preamble and in the CSA guidance; it names ISO 13485 clauses only where FDA names them, because the standard's text is copyrighted and is not quoted here.

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Old Quality System sections and where the requirement sits under the QMSR
Old sectionWhere it sits now
§ 820.30 Design controlsISO 13485 Clause 7.3 and its subclauses, through § 820.10(c). The design history file becomes the design and development file (Clause 7.3.10).
§ 820.70(i) software validationISO 13485 Subclauses 4.1.6, 7.5.6 and 7.6, as FDA's CSA guidance states. The whole of § 820.70 is gone.
§ 820.100 CAPAClause 8.5.2 (corrective action) and Clause 8.5.3 (preventive action). FDA says its reading of preventive action has not changed.
§ 820.181 Device master recordThe medical device file, Clause 4.2.3. The terms DMR, DHF, DHR and QSR are no longer in the rule.
§ 820.184 Device history recordLargely the record for each device or batch described in Clause 7.5.1.
§ 820.198 Complaint filesClause 8.2.2 plus the record content in § 820.35(a).
§ 820.200 ServicingClause 7.5.4 plus the record content in § 820.35(b).
§ 820.120, § 820.130 Labeling and packagingClause 7.5.1 plus § 820.45.
§ 820.65 TraceabilityClause 7.5.9, with Clause 7.5.9.2 required for devices that support or sustain life by § 820.10(d).
§ 820.180(c) audit report exceptionNot kept. Nothing replaces it: management review, quality audit and supplier audit reports are open to inspection.

Two rows matter most for software. Design and development controls cover class I devices “automated with computer software” (§ 820.10(c)(1)), so a small maker of a software-driven class I device is in, and CAPA lives in two clauses instead of one section, which changes how a CAPA form should label its corrective and preventive halves.

Takeaway

Search every SOP for “820.” and give each hit the clause or section it now answers to. FDA's FAQ suggests exactly this kind of comparative analysis, because investigators may read records made before February 2, 2026.

What FDA added on top of ISO 13485

FDA did not rewrite ISO 13485. It added what the standard does not say and FDA's other rules need. The preamble calls the record additions “specific and limited requirements”, there so that the information part 803 reporting needs is captured on complaint and servicing records. For a small maker, three of them turn straight into form fields.

§ 820.35(a)

For complaints that must be reported under part 803, complaints you decide to investigate, and complaints you investigated anyway.

  1. 01The name of the device
  2. 02The date the complaint was received
  3. 03Any unique device identifier (UDI) or universal product code (UPC), and any other device identification(s)
  4. 04The name, address, and phone number of the complainant
  5. 05The nature and details of the complaint
  6. 06Any correction or corrective action taken
  7. 07Any reply to the complainant

Not investigating because a similar complaint was already investigated? Keep a record of that justification.

If your complaint form lives in an eQMS, these are configuration items: required fields, a UDI field that cannot be left blank, and a reason field that opens when someone closes a complaint without an investigation. Whether a vendor ships those fields out of the box is part of what our medical device QMS software comparison reads.

The ties to other FDA rules

The rest of FDA's additions hook ISO clauses to rules a device maker already lives under. None is new law, but a procedure written only against ISO 13485 will miss them.

  • § 820.10(b)(1)For Clause 7.5.8 (identification): document a system to assign a unique device identifier under part 830.
  • § 820.10(b)(2)For Clause 7.5.9.1 (traceability): document traceability procedures under part 821, if it applies to you.
  • § 820.10(b)(3)For Clause 8.2.3 (reporting to regulatory authorities): notify FDA of complaints that meet the part 803 criteria.
  • § 820.10(b)(4)For Clauses 7.2.3, 8.2.3 and 8.3.3: handle advisory notices under part 806.
  • § 820.10(c)Design and development (Clause 7.3) for class II and class III devices, class I devices “automated with computer software”, and five listed class I devices.
  • § 820.10(d)Clause 7.5.9.2 traceability for devices that support or sustain life.
  • § 820.3(b)FD&C Act definitions override ISO 13485's, and “safety and performance” reads as “safety and effectiveness” in Clause 0.1.

One more line carries weight: § 820.10(e) says a failure to comply with any applicable requirement “renders a device adulterated” under section 501(h) of the FD&C Act, and that the device and “any person responsible for the failure to comply” are subject to regulatory action.

Takeaway

Pull your complaint form, service report and label inspection record and hold each against the tabs above. A missing field is a form change and a training note, not a project. Records kept off site are fine if you can produce them, in FDA's words, “by the next working day or two, at the latest.”

What an investigator can now read

The old regulation let a firm hold back three kinds of report from an FDA investigator: management review, quality audits and supplier audits (§ 820.180(c)). Comments on the proposed rule asked FDA to keep that shield. FDA refused, because MDSAP auditors and other regulators already see those reports. Its FAQ is blunt:

FDA's answer, QMSR FAQ question 8

“Yes. The QMSR gives the FDA the authority to inspect management review, quality audits, and supplier audit reports. The exceptions that existed in the QS regulation at § 820.180(c) are not maintained in the QMSR.”

The inspection method changed on the same day. On February 2, 2026 FDA stopped using the Quality System Inspection Technique (QSIT) and began working from Compliance Program 7382.850, Inspection of Medical Device Manufacturers. FDA also says investigators may review records made before that date, and that a comparative analysis showing older records meet the QMSR may be useful.

Inspection risk

Management review minutes written as if no one outside the company will read them. They can now be requested like any other record, so a review that lists a problem with no owner, no date and no follow-up is evidence against you, not for you.

What will not happen: FDA inspections do not follow the MDSAP audit plan, do not issue ISO 13485 certificates, and a certificate does not exempt you from an inspection. MDSAP stays voluntary. If your audit findings feed a CAPA system, the CAPA software comparison reads which tools link a finding to its corrective action with a signed closure.

Takeaway

Before the next inspection, open your last management review and your last internal and supplier audit reports and read them as an investigator would: every finding with an action, an owner, a date and a closed loop.

What did not change

Much of the noise about the QMSR is about vocabulary. Under it, FDA's position is that the substance held still. Until February 2, 2026 firms had to comply with the old Quality System regulation; from that day the QMSR applies.

The level of control
FDA judged ISO 13485, “when taken in totality, substantially similar” to the old regulation, and says the rule “does not fundamentally alter” what a quality system must do.
Who is covered
FDA kept the scope: design, manufacture, packaging, labeling, storage, installation and servicing of finished devices (§ 820.1(a)).
Inspection authority
Section 704 of the FD&C Act is untouched; only Part 820 changed.
Other FDA rules
The QMSR “supplements” the rest of Title 21 (§ 820.1(b)), so Part 11, part 803, part 806 and part 830 all still apply.
Risk and CAPA
FDA says its risk management expectations “remain consistent”, now written through the whole standard, and that its reading of preventive action has not changed.
Drug CGMP
Parts 210 and 211 are not altered by the rule.

So a small maker with a working Quality System does not start over. It renames, re-cites, adds a handful of record fields, and gets its audit reports ready to be read.

Where Part 11 and CSA fit

Part 11 did not move. The QMSR “supplements regulations in other parts of this chapter except where explicitly stated otherwise” (§ 820.1(b)), and nothing in Part 820 carves out Part 11. FDA's CSA guidance, in its current version of February 3, 2026, says it in one line:

FDA, Computer Software Assurance guidance, section on electronic records

“If a manufacturer maintains in electronic form a document required under Part 820, then Part 11 generally applies.”

The guidance gives two examples. The records showing that an enterprise system correctly checks materials before production use are evidence of a validated state, so Part 11 generally applies to them. Routine activity logs a commercial program saves at startup are not needed as evidence, so Part 11 does not. The Part 11 applicability checker walks the same test for any one record.

Signatures

The proposed rule wanted a signature and date from every person who approved or re-approved a record. FDA dropped that after comments. What stands: where ISO 13485 says “approved”, FDA reads a signature and a date, and it accepts electronic methods that meet its e-signature rules. “Our focus is on whether the substance of the requirements is met and not the physicality of the record or signature methodology.” For an eQMS that means the approval must carry what Part 11's signature sections ask: the manifestation of § 11.50, the record link of § 11.70 and the two components of § 11.200.

Software validation

§ 820.70(i) no longer exists. The CSA guidance places software validation in ISO 13485 Subclauses 4.1.6, 7.5.6 and 7.6, and says the approach must be proportionate to the risk of the software's use. That is where CSA comes in: it is FDA's advice on how to size that validation, feature by feature. The CSA vs CSV guide sets out what changed, and the CSA validation scope planner does the risk call per feature. For cloud storage that holds quality records, FDA asks you to focus assurance on record integrity and the Part 11 requirements that apply to those records.

Common misreading

FDA's 2003 Part 11 guidance still cites “21 CFR 820.70(i)” as the device validation rule. The guidance stands; that cite does not. Read it as pointing to the ISO 13485 subclauses above.

Which rule answers which question, for a device maker running its quality system in software:

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Which rule answers which question for a device maker's electronic quality records
QuestionWhere the answer is
Which records must we keep?Part 820: ISO 13485 Clause 4.2.5 plus § 820.35
What goes on a complaint record?§ 820.35(a), seven fields
Is our eQMS record a Part 11 record?Part 11 § 11.1(b), read with the CSA guidance's section on electronic records
What must an e-signed approval show?Part 11 § 11.50(a): printed name, date and time, meaning
How much validation does the software need?ISO 13485 4.1.6, 7.5.6, 7.6, sized the way the CSA guidance describes
Which complaints go to FDA?Part 803, tied in by § 820.10(b)(3)

Takeaway

List every system that holds a Part 820 record in electronic form, and for each one name its Part 11 controls and its validation record. When you shop for one system to hold them all, the Part 11 eQMS comparison reads each vendor's published claims against the same rows.

The first 90 days

Here is the order we would work in at a small device maker that ran a working Quality System before February 2026. It is our practice, not a list FDA publishes; each step names the rule text it leans on. Set your start date, put a name on each row, then print it or copy it into your change control.

The order is deliberate. The gap map in the first month tells you which forms to change in the second, and the third month is spent on the two things an investigator now reads that they could not before: your audit reports and your management review. If the first month shows your document control cannot carry the new cites cleanly, the document control software comparison reads which tools keep version, approval signature and audit trail together.

The QMSR on a card

QMSR is
21 CFR Part 820 as amended by 89 FR 7496, now titled Quality Management System Regulation.
Dates
Published 2024-02-02. In force 2026-02-02. Corrected 2024-10-15 (batch or lot definition).
Core
ISO 13485:2016 by reference, with ISO 9000:2015 Clause 3 for definitions (§ 820.7).
FDA adds
Ties to parts 803, 806, 821, 830 (§ 820.10); complaint, service and UDI record content (§ 820.35); label checks (§ 820.45).
Gone
Most old sections, including § 820.30, § 820.70 and § 820.100, and the § 820.180(c) audit report exception.
Inspections
Compliance Program 7382.850 since 2026-02-02; QSIT withdrawn; management review and audit reports can be read.
Part 11
Still applies to Part 820 records kept electronically (§ 820.1(b); CSA guidance).
Certificate
Not required, not issued by FDA, and no substitute for an inspection.

Questions

When did the QMSR take effect?

On February 2, 2026, two years after the final rule was published in the Federal Register on February 2, 2024. FDA's FAQ dates the rule January 31, 2024, the day it was filed for public inspection. Until the effective date, device makers had to comply with the old Quality System regulation.

Do we need ISO 13485 certification now?

No. FDA wrote that it does not intend to require certification, will not rely on certificates for oversight and will not issue them. What the rule requires is a documented quality management system that complies with ISO 13485 and the rest of Part 820 (§ 820.10(a)). A certificate does not exempt you from an FDA inspection.

Does the QMSR replace Part 11?

No. Part 820 supplements the other parts of Title 21 unless it says otherwise, and it does not except Part 11. FDA's CSA guidance says that if you keep a Part 820 document in electronic form, Part 11 generally applies. The guide to what Part 11 covers explains which records it reaches.

Is § 820.70(i) still the software validation rule?

No. The whole of § 820.70 was removed. FDA's CSA guidance places software validation in ISO 13485 Subclauses 4.1.6, 7.5.6 and 7.6, proportionate to the risk of the software's use.

Can FDA read our management review minutes now?

Yes. The old exception in § 820.180(c) for management review, quality audit and supplier audit reports was not kept. FDA's FAQ confirms investigators may inspect them.

Do we still need a DMR, DHF and DHR?

Not by those names. FDA removed the terms because ISO 13485 already requires most of their content: the medical device file (Clause 4.2.3), the design and development file (Clause 7.3.10) and the record for each device or batch (Clause 7.5.1). Keeping the old folders with a cross-reference line is our usual advice; what the rule asks for is the content. Kept electronically, that device or batch record is what the electronic batch record software comparison reads.

Are class I devices under design controls?

Some are. § 820.10(c) applies ISO 13485 Clause 7.3 to class II and class III devices, to class I devices automated with computer software, and to five class I devices listed in a table in the rule.

Sources